The following policies are valid for reservations made from the hotel’s website or via email.

– All reservations must be guaranteed by credit card

– Reservations must be paid in full 30 days before check in

– In case of reservations with a non-refundable policy, these will be charged in full at the time of booking.

The following policies are valid for reservations made from the hotel’s website or via email.

– All cancellations must be requested in writing by email to reservas@desertica.com

– Reservation cancellations can be made without a fine before 30 days from the date of check in

– If the cnacellation occurs during the 30 days before the arrival date, it will be penalized with the collection of 50% of the stay.

– There will be no refund of the stay if the guest does not appear at the hotel on the reserved date (no show) or if he must leave the hotel before the date of the end of the stay (check out), regardless of the reason.

– In case of cancellation of reservation with Non Refundable Policy, the stay will not be refunded

People who book more than 4 rooms will be considered as groups and special policies apply to these, which should be asked wia email to reservas@desertica.com